In an increasingly competitive maritime industry, wellbeing of
seafarers is a
longstanding concern due to the working conditions of serving in the vessel,
demands on working schedules, harassment and bullying in the industry. These
factors not only affect physical and mental health of seafarers but also the
operational efficiency of the crew, financial performance of the industry and
reputation of business owners.
• Depression and anxiety are the most encountered mood disorders among
Seafarers.
• Anxiety, on the other hand, appears to be more frequent among deck and
galley workers.
• Depression and anxiety also seem more frequent in young (18–35 years) and
female Seafarers.
• Suicidal thoughts appear to be more frequent in workers in container ships.
“A state of well-being in which the individual realizes his or her own abilities, can cope with the normal stresses of life, can work productively and fruitfully, and is able to make a contribution to his or her community.” Aventra recognizes the challenges faced by seafarers and the industry. Aventra firmly believes mental and physical aspects of health are interconnected and to be taken care with equal importance. Aventra has come up with a solution ‘CreWell’ to empower seafarers and maritime companies to build resilience towards those challenges and be sustainable while ensuring the industry compliance and standards. CreWell provides maritime businesses a competitive advantage over wellbeing of seafarers through data driven decision making and predictive analysis. CreWell’s rest-hour tracking and fatigue management shall provide a productive and functional onboard environment. CreWell focuses on resource management and planning using predictive analytics, rest-hour data is used as a safety metric along with potent data points like sleep and health data to measure and manage fatigue and wellness levels.
CreWell focuses on unique challenges and stressors faced by seafarers empower management and crew to overcome these challenges such as demanding work conditions, extended time away from home and isolation.
Foster a supportive work environment with tools for Collaboration, Communication and Mood recording.
Optimize resource planning and communication to minimize downtime and maximize productivity.
Ensure adherence to regulations and standards with automated work rest hour management.
The multilingual support of the CreWell allows diverse workforce to communicate without language barriers.
With strict user and role-based access the perimeter of data access is restricted to authorised users. Encryption of data at rest and transit adds more layer of protection to data.
The cost-effective user-based license model makes it an interesting option for maritime owners to invest in for the wellbeing of the seafarers.
User friendly UI/UX focusing on needs and functions of different Personas. A Seafarer’s mobile app for task planning, recording status, collaboration, reporting etc., and web portal with data driven insights for Ship owners and other administrative users for real-time tracking of crew’s wellness and efficiency to make timely informed decisions.
The application meets the industry needs on Data protection and availability. The cloud deployment of CreWell ensures the availability of around 99.99%.
Prioritize safety with alerts and notification features designed to identify and mitigate risks, keeping your crew safe and healthy at sea and improve efficiency.
Realtime monitoring of crew’s mood, sleep, movements etc., empower management to recognise and address fatigue risk before it affects crew’s physical and mental health, operational performance, and safety of vessel.
Ship owners and management stay informed with real-time data on the wellbeing and keep track of fatigue level of crew members and facilitate proactive decision making and efficient resource allocation.
The automatic reminders and alerts allows effortless management of work schedules and track status of tasks on hand. The rest hour tracking and rest reminder functions empower crew to build fatigue resilience by proactively planning tasks and ensure compliance with regulations and promote healthy work-life balance for crew at sea.
With connected health features, crew gets timely access to healthcare, mental health support, tele consultation and unlimited health resources including wellness tips, exercise routines, etc.,
Community chats and online forums allows for collaboration and communication with other crew across oceans, share ask queries, share motivational thoughts and many more.,
Get overall insight of the Crew’s mood and morale at sea real-time.
A shipping company was struggling to comply with rest-hour regulations with seafarers continually breaching rules, with rampant non-conformities. Rest-hour is one of the most foundational techniques to manage seafarer fatigue, but it’s poorly managed.
The shipping company implemented CreWell onboard with 3 vessels as a pilot. CreWell efficiently collected rest-hour data and helped plan future resource allocation. Self-reported and physiological health data were collected and used to provide data insights. With CreWell successfully in practice for 6 months, the company implemented the solution fleet-wide. They trusted CreWell because of its human-centred, data-driven, technology-backed, and for its preventative principles that helped redesign the employee safety culture while driving performance and efficiency for both the seafarer and the company.
As a result of implementing the CreWell solution, the shipping company was able to contain non-conformities and thereby reduce its rate of human errors by 90%. Users' NPS rating of their organisation improved from 3 to 7. And turnover decreased by 75%. By decreasing the company's human error rate and improving safety, CreWell helped improve the company’s overall profitability.
Benefits: CreWell supported the shipping company in numerous ways:
1. Reduced clutter, errors, and delays in accounting for seafarer rest-hours.
2. Enhanced top 4 resource planning capabilities by providing intelligent insights and
analytics on resource
availability.
3. Helped management and leadership maintain a safe environment onboard through predictive
analytics around critical
fatigue levels amongst seafarers.
Overall, CreWell was a valuable investment for the shipping company. It helped the company
increase safety, decrease
errors, improve productivity, and reduce costs!