SenpAI: Your technical aide onboard!
Even in the 21st century, vessels remain a blank slate for onboard
technical
knowledge throughout their lifespan.
There are 2 main challenges to overcome:
Complexity of Machinery:
- Hundreds of complex and diverse equipment onboard.
- Lack of physical/digital repository of Manuals & Lessons Learned
Broken Learning Process:
- Contractual nature of work (6-9 months crew change) prevents continuity of
vessel
specific
knowledge.
3 Main stakeholders suffering the inefficiencies:
Engineers onboard:
- Hundreds of hours wasted annually identifying and solving repeatedly the same
equipment
issues.
Officers onboard & Managers ashore:
- Inefficient troubleshooting creates a bottleneck on resources for other
activities
or new
issues.
- PMS jobs take longer to be completed and closed.
Shipowners:
- Not-well rested workforce may create accidents & penalties.
- Poor troubleshooting may incur in purchasing unnecessary spare parts.
Benefits
Optimizing Maker’s troubleshooting guidelines
SenpAI stores and provides concrete answers from the latest versions of manuals from Makers for critical equipment onboard.
Machine-dependent software
Engineers onboard struggle when troubleshooting machine-dependent software is required. SenpAI provides an easy guideline for untrained engineers to be able to troubleshoot this software.
Corrective & preventive actions
SenpAI becomes a historian of the vessel as it offers corrective & preventive actions based on historical defect reports and manuals. Fleet Managers have access to analytics on the frequency of queries and issues.
Key Features
01
Immediate answer for critical technical issues
Through Conversational AI (ChatGPT), SenpAI brings a friendly way to troubleshoot technical issue through questions (engineers) & answers (senpAI). Precise page-manual-reference for cross check information. System available 24/7.
02
Ship specific knowledge
SenpAI stores ship specific manuals + engineers queries +equipment inputs which provides a 360-ship-specific knowledge with a concise order of actions to take place.
03
Credible support
With hundreds of equipment and manuals, only AI can be an edge for engineers onboard to tackle any technical issue onboard. Not only it provides accurate information from Makers, but it learns with every query and issue presented and solved. With time, knowledge can be share across company's fleet.
Case Study
Shipping Company manages to reduce spare parts annual budget by 20%
Challenges:
A Shipping company with more than 10 vessels was constantly purchasing unnecessary spare parts. Engineers onboard were trying to solve issues by replacing spare parts due to lack of knowledge of the equipment and the specific issue.
Solution:
The Shipping company implemented SenpAI onboard 2 vessels as pilot. All manuals were stored into SenpAI DB and soon after the engineers onboard were using the system. After 6 months of successful implementation, the company implemented the solution fleet-wide as they witnessed the agility to solve issues captured in the PMS and the good feedback from engineers and officers.
Results:
The shipping company was able to reduce its ship budget for spare parts in 12% as many issues were solved without any request of spare parts. Once the solution was implemented fleet-wide, economies of scale in procurement and logistics kicked-in and the total savings were near 20%.
Benefits:
Besides the tangible cost reduction on spare parts purchasing and the
reduction
of shipping & logistics, the company benefited from a quality improvement on
troubleshooting and PMS jobs:
• Reduced greenhouse gas emissions
• Improved operational efficiency
• Increased customer satisfaction
